![]() On some networks it may be necessary to configure your RealNetworks application to use the HTTP Only option to connect to the Internet. Solution 3: Manually configure RealTimes and RealPlayer to use HTTP only. Click the PNA Settings button, then make sure the Attempt to use TCP for all content check box is selected.ĥ. Click the RTSP Settings button, then make sure the Attempt to use TCP for all content check box is selected.Ħ. Select the Manually configure connection settings check box.Ĥ. To configure RealTimes and RealPlayer to receive content via TCP:ģ. Your firewall administrator will need to provide you with the UDP port numbers. You can enter multiple ports by separating each entry with a comma and a space (for example: 7070, 8080). ![]() Select the Use specific UDP ports check box, and type the port number to use for RealTimes or RealPlayer traffic. In the Category pane under Connection, click Network Transports.ģ. In RealTimes or RealPlayer, click the application logo in the upper left and choose Preferences. To configure RealTimes or RealPlayer to receive content via UDP:ġ. HTTP 80 (AU, Messaging Service, and HTTP Cloaking) UDP 6970-32,000, 1755 (MMS Windows Media resend requests) Ask your firewall administrator which option you should choose.īy default, RealTimes and RealPlayer use the following ports to connect: The UDP option offers better sound and video quality than TCP. You need to specify the UDP or TCP ports RealTimes and RealPlayer can use to connect. Solution 2: Manually configure RealTimes and RealPlayer to use UDP or TCP ports. ![]() ![]() If your firewall administrators would like more information about configuring the firewall to allow RealTimes and RealPlayer content, please have them read Service Unavailable, Offline, or Action Cancelled errors. If you know there is a firewall in place, RealTimes and RealPlayer can receive streamed media without compromising the security of the firewall. Solution 1: Ask the firewall administrator to allow RealTimes or RealPlayer traffic. If you are using the application on a corporate computer, check with your network administrator before proceeding if using it on a personal computer, you will need to contact the firewall software manufacturer. How do I configure my application to work with a firewall? ![]()
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